Frequently Asked Questions
Questions before getting started?
Here are a few common questions about evaluations, therapy, session options, payment, and next steps.
Getting Started
Do I need to know if I need therapy or an evaluation?
Not at all. That’s exactly what the free 15-minute consultation is for. Together, we’ll figure out the best starting point based on your needs, concerns, and goals.
Location & Session Options
Where do sessions take place?
Most sessions take place in person at our office inside Joshua Tree Therapy Suite.
Telehealth
Telehealth sessions may be offered when clinically appropriate and are typically determined after an initial in-person evaluation.
Community / In-Home
In-home or community-based sessions may also be available when clinically appropriate. Travel fees may apply depending on distance.
Insurance & Payment
Do you accept insurance?
Buckeye Speech & Communication is an out-of-network provider and does not bill insurance directly. A superbill can be provided upon request for possible reimbursement through your insurance company.
A reduced fee option is available for qualifying families. Documentation such as a SNAP approval letter or Ohio HEAP/PIPP notice of eligibility may be requested.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, healthcare providers are required to provide patients who do not have insurance or who are not using insurance with an estimate of expected charges for medical services, including speech-language therapy services.
You have the right to receive a Good Faith Estimate in writing at least 1 business day before your scheduled service. You may also ask your provider for a Good Faith Estimate before scheduling a service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
For more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises .
Clients Served
Who do you work with?
We work with children, teens, and adults with a range of communication needs, including speech, language, social communication, and AAC support.
Scheduling
How long are sessions?
Session length is determined based on individual needs. Sessions are typically 30, 45, or 60 minutes, with most clients scheduled for 45-minute sessions.
Still Have Questions?
A free consultation is the best place to start.
We’ll talk through your goals, concerns, and what support may be the best fit moving forward.